The care plan
What is covered.
- Updates: core, theme and plugins, tested on staging before production
- Backups: daily, off-site, with restores tested so we know they work
- Uptime monitoring: we usually know before you do
- Security monitoring and malware scanning
- Performance checks: Core Web Vitals tracked continuously, not just at launch
- A monthly report: short, in plain language, and it tells you when nothing happened
Pricing
How it is priced.
Maintenance is a defined monthly cost. Content edits and small changes are pay-as-you-go on top, so what you spend matches what you use.
We like this arrangement because it keeps us honest: we earn the relationship every month rather than banking it up front.
One year
The warranty.
Everything we build carries a one-year warranty. If something we made breaks, we fix it, and it is not billable. It is a simple promise, and it changes how carefully things get built in the first place.
Inherited sites
If someone else built it.
We take on maintenance for sites we did not build, after a short audit so we know what we are inheriting. The audit tells you what shape the site is in and what it will take to keep it healthy, which is useful on its own, whoever ends up doing the work.
FAQ
Questions we get asked
What happens if we want to move on?
You take everything with you (code, server, access) because it has been in your name from day one. Leaving is a handover, not a negotiation.
How do you handle security?
We reduce the surface, monitor continuously, and keep restorable backups that we test. Layered defence plus a fast, proven recovery path is what keeps an incident small.
Can we do updates ourselves?
Yes. Some clients take updates in-house and keep us for monitoring and backups.
How does pricing work?
A fixed monthly cost for the care plan, quoted before we start, plus pay-as-you-go for changes. We give you the number on the first call.
Next step
When was your last tested restore?
If you are not sure, that is a good place to start.